Mac OS X Yosemite 10.10.1 Update fixes Wifi, Mail bugs and more

Apple's OS X Yosemite's update released on Monday has promised to address a number of issues experienced by users since the operating system was released in October.

Apple's Mac OS X Yosemite 10.10.

Apple's Mac OS X Yosemite 10.10.

The OS X Yosemite 10.10.1 update is recommended for all users (as usual) and provides the following improvements.

  • Wifi reliability
  • Microsoft Exchange Server connectivity reliability
  • Better reliability sending emails messages using certain email providers
  • Improves reliability when connecting to remote computers using Back to my Mac

Other fixes provided by this update:

  • Resolutions for issues that cause sharing services, Actions, and Notification Center widgets may not be available
  • Addressed an issue that caused Notification Centre settings to be lost after restart
  • Addressed problems that caused App Store not to display certain updates
  • Addressed an issue that prevented Mac Mini computers waking from sleep
  • Resolved an issue that prevented Time Capsule from finding and displaying older backups

OS X Yosemite is a free update available available on the Mac App Store.  It will be displayed as a recommended update when searching for updates.

Show Library folder and other Hidden files in Mac OSX

In any operating system you'll find hidden files.  There are a few reasons for doing this... since they are never or rarely accessed by the user, they are hidden to give a cleaner appearance, and also as a protection mechanism... if the user can't see these files, they are unlikely to accidentally or intentionally alter or delete them.  Many hidden files and folders are necessary to the stable operation of the Mac, containing configuration detail and preferences of the OS and programs.

But sometimes we find it necessary that we access these hidden files or folders... usually during Mac servicing when we need to fix an issue, or take a closer look at disk usage, or file contents.

The ~/Library/ folder is one we access commonly to work on user profile issues.  In Mac OSX 10.7 (Lion) and on this folder is hidden.  You can access it easily though by doing the following.

Open Finder, then in the tool bar hit "Go".  You'll see the following:

Finder GO Menu

Finder GO Menu

Now hold down the Alt + Option key.  The Library folder will become visible.  This is an easy way to show the User Library folder.

Now if you want to show hidden folders and files in other areas of your Mac, we need to go to the terminal.  Run Terminal, then type the following and press "Enter":

defaults write AppleShowAllFiles TRUE

You also need to to type the following into Terminal and press "Enter":

killall Finder

Now this sounds bad but all it does is kill any Finder running processes... it will start a new Finder process for you.

The hidden files and folders on your Mac should now be visible.  Replace "TRUE" with "FALSE" to reverse this.  You will need to run the "killall Finder" as before.  

Let us know if our Mac Support Services can help you.

Mac OSX show hidden files and folders.

Mac OSX show hidden files and folders.

Setup hotmail email on your Mac devices

It's been a while since I've dealt with a client and hotmail.  A while back hotmail was only accessible via the web interface.... you then had capability sometime later of accessing it via an email client.  Which Hotmail got rid of a time later... well they forced you to pay a subscription to access the account from a mail client such as Outlook.


It's obvious that Hotmail turned this around with the rising of GMail and other free email services that allow you to access the email via the web, and from devices.  Hotmail was accessible again via a pop service.  But now there is much better interoperability with hotmail and computers/devices.  With the changeover to you can connect to Hotmail with a much nicer syncronising type 


Outlook accounts allow you to syncronise your emails, calendars and contacts with the web which make this a very cloud like service, much like an Exchange account.  This is great for a free service!

So let's add an account to an iOS device.  Go to Settings, then Mail, Contacts, Calendars.  Hit "Add Account".  Choose an "" type account.  You only need your email and password and that's it.  Choose which items you want to syncronise.  This can be Mail, Calendar and Contacts.

Adding to your Mac Mail is just as easy.  Go to "Mail", "Preferences", "Accounts" and add a new account.  Enter just your email address and password and it will automatically detect the settings you need.  Again, choose the items you want to syncronise.  

Screen Shot 2014-01-28 at 4.35.48 PM.png

This simple cloud technology is valuable yet easy to use.  If you need help with this or another Mac service please let us know.

Mac OS X Admin gone walk about?

I had an interesting one today.  A lady phoned in Brisbane needing help with her Apple Mac. She was unable to turn off parental controls which had unknowingly been activated on her account.  She wasn't an admin user on her Mac, and we found there were no other admin users on the Mac to allow us to make her an admin... but how is that possible?

Anyways... rather than worry about why it happened we worked on how to fix it.

Barbara was running Mac OS X 10.8.  I had her reboot the macintosh and start up in Recovery Mode by holding ALT/OPTION, then choosing the Recovery partition.

When we arrived in Recovery Mode, I got her to choose "Utilities" from the menu, then "Terminal."  We entered "resetpassword."  This brings up a window.  In this window you choose "Macintosh HD" or the name of your main hard disk.  We reset the password for the "root" user.  After rebooting we were able to login as "Other" user, and enter "root" and the password that we set.

This allowed us to enter "Users and Computers", then choose her original account and make her an administrator.  While we were there we turned off Parental Controls.

Voila!  done... Another happy user....